RETURN POLICY DESIGN
Graphics design includes all the branding materials design such as logo, business card, brochure, flyer, packaging design, poster design, t-shirt design, mug design, and other visual branding assets. Our team pay hard work and attention to the best design concept for our clients' needs. We make no compromise in terms of quality and desired changes.
We do revision and extra revision until the design reaches our client satisfaction. Project order cancellation is allowed prior to completion. However, the 50% deposit is non-refundable once the project has started. After the final revision and delivery of the project, the order is 100% non-refundable. The policy also applies for digital marketing and website designs.
Our refund policy will be applied in such situations,
- client is not satisfied with the initial design mockup
- the project didn't start at all or we're unable to start soon
- our team is unable to complete the project as per the project's specifications
No refund will be processed if the design is already approved and the project is delayed due to lack of communication from the client.
All printing design properties are fully refundable prior to printing the order. The order becomes ineligible for a refund after it goes through our printing machines.
For further information, feel free to ask our support team any questions related to our services and policies.